Frequently asked questions

Do I have to buy a membership to watch the live events as they happen?
Yes. However, 10-15 minute RECAP videos of some of our recording sessions are available for free under the FREE ACCESS tab in the menu above.    

How do I know which Membership I want to purchase?
Read about our membership options on the MEMBERSHIP DESCRIPTIONS page under the FREE ACCESS tab in the menu above.


How do I buy a membership?
Once you know which Membership you'd like to purchase, visit the PLANS & PRICING page under the FREE ACCESS tab in the menu above.  There you can purchase your membership.  Once purchased, you will have access to the appropriate pages under the SUBSCRIBERS ONLY tab in the menu above.

How do I change my Membership from BASIC to A&R? (subscription required for access)
Visit the CHANGE OR CANCEL MEMBERSHIP page under the SUBSCRIBERS ONLY tab in the menu above. 

How do I cancel my membership? (subscription required for access)
Visit the CHANGE OR CANCEL MEMBERSHIP page under the SUBSCRIBERS ONLY tab in the menu above.

How do I change my passward? (subscription required for access)
To change your password, log out.  When logging back in select "FORGOT PASSWORD".  You will be asked for your email address.  Enter the email address associated with your account.  You will receive an email containing a link to our "Create a new password" page.  If you need assistance, email us from the CONTACT US page under the FREE MEMBERS ACCESS tab in the menu above.)